Thursday, September 23. 2021

Thursday, September 23. 2021

This morning at 9:12 am, we have experienced a lack of notifications in the mobile app and missing access to the admin dashboard on both Windows and Mac.

As a temporary solution you can see your passwords in your mobile app, and enter these manually in your browser.

You can find a guide on how to do this in our Uniqkey servicedesk, https://support.uniqkey.eu

Our specialists are on the case to find a solution to the problem.

Update 1: 10:15 am, the error has been located and the development team is working on troubeshooting

Update 2: 10:45 am, the error has been corrected and the implementation is in process

Update 3: 11:05 am, the error has been solved. Uniqkey is back to normal operation

 

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