Operations status 21/11-2023

Note: This issue is ONLY affecting users on the Uniqkey 2.0 platform.

 

Issue discovered 11:48

Rapports of white screen in extension. This is also affectiing our sevice in the browser.


Update 1: 12:00

We have found the issue and is currently working on a fix.


Update 2: 12:11
Fix has been deployed and the extension should work again.

Update 3: 12:35
After further investigation, we have found the following:
The error occurred during scaling and when a new node was spun up. This is maintained by a third party and after escalating the issue they have updated their code and assured us that it will not happen again.

 

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